Owner FAQs
Answers to your frequently asked questions
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Am I required to make my property available to Section 8?
In Washington State, you are not required to make your property available to Section 8 tenants, but you cannot refuse tenancy to someone because they receive housing assistance such as a Section 8 voucher. Also, there are other assistance programs in our State which are helpful for applicants and landlords. We always recommend checking the specific regulations in your area to be sure. -
Are you licensed?
Yes, we are a fully licensed property management company. That means we meet all industry standards and stay up to date with local and state regulations. -
Can I reach you after hours?
Absolutely. We provide an emergency contact for urgent issues outside of normal business hours. For general inquiries, we're here for you during our regular office hours. -
Can you put the money directly into my account?
Yes, we offer direct deposit to make owner disbursements quick and easy. It's a smooth and secure way to get your rental income and actually more preferred than getting a check. -
How and when do I get my checks?
Once rent is collected (typically through the 6th of each month) and any applicable expenses are paid, we process owner disbursements on the 10th and 20th of every month - usually through direct deposit or by check, depending on your preference. -
Do I get to see the lease or sign it?
Yes, you’re welcome to review the lease before it’s signed. We handle the lease signing on your behalf so you do not have to worry about signing. -
Do you sell real estate too?
Absolutely. If you decide to sell we will be happy to support and guide you through the entire process and make it a win-win transaction. -
How is rent collection handled?
Tenants have several ways to pay rent, including a convenient online portal. If payments are late, we follow the lease terms to address the issue promptly. -
How long of a lease do you sign?
Most leases are for one year. It’s the best flexibility vs. stability ratio for both owners and tenants. It helps adjust rents depending on market conditions and plan for changes. We do not offer month-to-month leases. -
How much security deposit do you charge the tenant?
We follow market standards and legal guidelines when setting security deposits. Typically it is equal to one-month rent. The exact amount depends on factors like local regulations and tenant qualifications. -
How soon can you start managing my property?
We’re ready when you are. As soon as the management agreement is in place, we can make your property rent-ready, take pictures, list it and handle the tenant placement process from A to Z! -
What type of properties do you manage?
We manage a wide range of residential properties, including single-family homes, condos, duplexes, and multiplexes up to 8 units. We can refer you to our sister company which does HOA and COA management if this is of interest for you. -
What type of reports do I get and how often?
You'll receive monthly financial statements that detail rent payments, expenses, and any maintenance updates. We also provide end-of-year reports including a 1099 for tax benefits. In addition, you can get granular information on any transaction through your Owner Portal. -
Who holds the tenant security deposit?
Security deposits are held in a designated trust account with Simply Home Realty, in compliance with Washington State laws and best practices. This keeps everything transparent and properly managed.